Mioro Company Policy Annual Review and Action Procedure
PR.181 Publication Date: 20.12.2017 | R.OI Revision Date: 23.12.2024
1. Purpose
This procedure defines the process of regular annual review and determination of necessary improvement actions to ensure the effectiveness, appropriateness and continuity of Mioro’s company policies.
2. Scope
This procedure covers all Mioro’s company policies (Quality, Environment, Occupational Health and safety, Ethics, AML, KYC, RJC-COP, Supply Chain., ISO 9001, 14001, 45001, etc.) and is valid for all relevant departments.
3. Responsibilities
- Senior Management: Approves the review process, makes final decisions and ensures resource allocation.
- Quality and Compliance Department: Coordinates the review process, prepares reports and monitors the implementation of action plans.
- Department Managers: Evaluates the effectiveness of policies at the department level and provides recommendations.
- Employees: Contributes to policy improvement processes and provides feedback.
4th Annual Review Process
4.1. Planning
- The review meeting date is determined one year in advance.
- Relevant documentation and data (internal audit reports, customer complaints, compliance results, etc.) are prepared before the meeting.
4.2. Data Collection and Analysis
- Data regarding policy performance (KPIs, targets, legal changes, market trends, etc.) are analyzed.
- Feedback received from departments is examined.
4.3. Review Meeting – The policy’s compliance with the objectives, its effectiveness and its capacity to respond to needs are evaluated.
- Areas requiring improvement are identified and prioritized.
4.4. Reporting
- Meeting results and actions to be taken are summarized in a report. – The report is reviewed and approved by senior management.
5. Creating and Implementing an Action Plan
5.1. Action Plan Preparation
- Specific, measurable, achievable, relevant and time-limited (SMART) goals are created for the identified improvement needs.
- Duties and responsibilities are clarified.
5.2. Application and Monitoring
- The action plan is implemented by the relevant departments.
- The implementation process is regularly monitored and reported.
5.3. Result Evaluation
- After the action plan is completed, the results are evaluated. – Their impact on policy is reviewed.
6. Documentation and Records
Annual review reports and action plans are kept. Documentation is archived within the framework of relevant standards and legal requirements.
7. Improvement
Based on the findings from the review process, updates to policies or procedures may be made. The process continues to be developed with the principle of continuous improvement.
8. Revision History
Last Revision Date:
23.12.2024
APPROVED BY THE BOARD
OF DIRECTORS
Mioro Gift Shop San. And Trade. I nc.